They tell you that your password is your email. So, You purchase the software online from imobie, then "Paddle" is who charges you $60 for two emails that do not contain clear installation instructions, and a fake license key. I cannot believe this company hasn't been shut down, and that their fake reviews are still the majority of what you will initially find when doing a quick search. I forgot about that, and one year later turns out I didn't know I singed up for an "automatic renewal", so they charged me again, and I was really pissed this time, but there's virtually nothing to do about it other than cancel your card and $#*!ting on them wherever you can to prevent another poor bastard from being scammed by these lowlifes. I was out 60 bucks, tried to ask for a refund, the "costumer service" answered me A MONTH LATER, telling they didn't see any problem with my software (and that they wipe their $#*! with my refund request), so I gave up on that and moved on, I tried to cancel the subscription, but there's nowhere in the webpage remotely related to that, instead you need to fill a "contact me" box with your info (mail and activation code), and hope they have mercy on you and deactivate your subscription, but that never happens. Everything looks pretty legit, and if you do a quick google search you can find some good reviews, but after doing a more thorough research (something I didn't made at the moment bc I was desperate for a solution of losing some info from my iPhone, and they freaking know that!) turns out most (if not all) reviews are fake. Purchased a $60.00 subscription for a personal license of a software that doesn't work, even though I followed every step they list. Without the discount, iMazing is still $2 cheaper. The cost ended up being about $14 cheaper than AnyTrans. I bought the "one-time purchase for 2 devices" version of the software instead of the yearly version, using my education discount (30% off). Although I am grateful 2Checkout finally got back to me, I would still recommend iMazing as a similar software as AnyTrans. Although this finally worked out as far as the refund, having no communication from 2Checkout and iMobie for over a week from the time I purchased an item that should have been delivered to me immediately after purchase, gave me unnecessary added stress. I verified that I have a pending transaction on my credit card for the refund. UPDATE 1/30/23:2Checkout sent an email response saying that they issued me a refund. These two companies are unreliable, and I would suggest to all to not risk having the issue of not getting your activation code from them-even if you reach out for support from iMobie and 2Checkout, they are not helpful. IMobie continues to remain unresponsive, as does 2Checkout, while I await my refund. I have since tried to get a refund due to never receiving the activation code and having purchased another software called iMazing instead (it was not only less expensive-it did the job and provided me with the activation code immediately after purchase). Right away I tried reaching out to both iMobie and 2Checkout (their partner company that managers their software purchases), but iMobie has not responded at all, and 2Checkout has only responded to say that they have shared my issue with the unresponsive iMobie. I purchased AnyTrans on 1/19/23 and never received the activation code.
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